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Our Services

End-to-end support from custom fabrication to pan-nation warranty service — we've got you covered.

Beyond the Build

Our commitment to clients doesn't end when the trailer leaves our factory. We provide comprehensive after-sales support, service networks and custom engineering.

Pan-nation service

Pan-Nation Service Network

Our service and spares network spans the entire country — from major metros to regional transport hubs. Certified service centres, mobile breakdown units and spare parts depots are strategically located for fast response times, minimising your downtime.

15+
Service Centres
24/7
Support Line
<4hr
Response Goal
Warranty service

1-Year Standard Warranty

Every product manufactured at GL Trailer Fabrication is backed by a comprehensive 12-month warranty. Our warranty covers structural components, welds, axle assemblies and hydraulic systems. Service claims are processed through our dedicated support portal and field team.

  • Structural weld and frame coverage
  • Axle and suspension assemblies
  • Hydraulic system components (tip trailers)
  • Express parts replacement at service centres

Custom R&D & Design

Our in-house engineering and R&D team develops purpose-built solutions for unique freight challenges. From modified payload capacities to specialised cargo containment and custom axle configurations — we design from the ground up.

Custom Dimensions

Non-standard lengths, heights and widths

Special Axle Configs

2, 3, 4+ axle configurations

Cargo-Specific Builds

Industry-specific containment

Certification Assist

ARAI / ICAT type approval support

Scheduled Maintenance

Preventive maintenance programmes designed to extend trailer service life and reduce unplanned downtime. Our certified technicians follow OEM-spec maintenance schedules.

Genuine Spare Parts

Nationwide spare parts availability through our authorised service centre network. All parts are genuine manufacturer-spec components with traceability documentation.

Technical Helpdesk

Dedicated technical support line staffed by our engineers. Phone, WhatsApp and email support for operational queries, breakdown diagnosis and warranty claims.

How to Order

01

Submit Enquiry

Contact us via form, phone or WhatsApp with your freight requirements and specifications.

02

Get a Quote

Our engineering team reviews your requirements and provides a detailed, itemised quotation.

03

Confirm & Build

On order confirmation, your trailer enters our production schedule with milestone updates throughout.

04

Deliver & Support

Your unit is delivered with full documentation, warranty certificate and introduction to your nearest service centre.

Service Across
Every Region

Our service network spans all major states and transport corridors. Service centres are located near key freight hubs for maximum accessibility.

Regional Coverage
North Zone South Zone East Zone West Zone Central Zone
Zonal Offices
Sydney Melbourne Brisbane Perth Adelaide Darwin

Nationwide Coverage

Full service and spares availability across all states and territories

15+
Service Hubs
50+
Service Agents
24/7
Support Line

Need Service or Spare Parts?

Contact our service team now — toll free or via WhatsApp for rapid response.